BCM 2013 transforms Outlook into a more robust tool for business management through several integrated features:
BCM 2013 expands standard Outlook contact management into a more powerful business tool by introducing the following features: Integrated CRM Database : Includes a free Microsoft SQL Server Express
When you had a conversation with a customer, BCM kept track. The system maintained records of emails, documents, and phone calls, providing a comprehensive history of every interaction. Additionally, BCM offered high-end synchronization capabilities, allowing users to view and edit business contacts from Outlook, SharePoint, or Windows Live Contacts, while keeping a record of any changes made. business contact manager for outlook 2013
: Users often need to install a specific SQL Server instance (like MSSMLBIZ) to host the BCM database. You can find the necessary files through the Microsoft Download Center.
The magic was in the folder. Unlike standard Outlook, where finding an email requires searching through thousands of items, BCM linked every email, meeting, and phone log to a specific contact record. You clicked on "Contoso," and instantly saw the entire timeline of your relationship with them. BCM 2013 transforms Outlook into a more robust
BCM 2013 is an add-in developed by Microsoft that extends the capabilities of Outlook. While standard Outlook excels at personal information management (emails, calendars, and basic contacts), BCM introduces relational database features. This allows businesses to connect communication histories, financial details, and project milestones directly to specific customer accounts. Key Benefits for Small Businesses
| Alternative | Key Features | Outlook Support | Pricing | |---|---|---|---| | | Local data storage, phone sync, call tracking, deal management | Outlook 2007 through 2021, Office 365 | One-time purchase | | eWay-CRM | Project management, bulk email campaigns, timeline view (HUB), document management | All Outlook versions from 2003 to 365 | Subscription-based | | MailSputnik | SuiteCRM integration, one-click contact creation, CRM data in Outlook sidebar | Outlook 2007, 2010, 2013, 2016, 2019 | Free 30-day trial | | Outlook Lead Clipper (OnePageCRM) | Lead capture from emails, free add-in | Outlook 2013 or later | Free | : Users often need to install a specific
“BCM 2013 vs. modern CRMs: What we gained in cloud, we lost in simplicity.”
Record and track sales leads and opportunities throughout their entire lifecycle.
Since BCM is no longer a viable long-term solution, businesses must look to modern alternatives. Fortunately, today's options offer superior cloud syncing, mobile apps, and deeper automation than BCM ever could. 1. Microsoft Dynamics 365 Sales
Or a comparison: