The most common reason for seeking out this tool is to fix the "5B00" error (or similar codes like 5B02, 5B04, 1701, etc.). This error indicates that the printer's internal waste ink absorber pad (which collects ink purged during cleaning cycles) is nearing or has reached its designated capacity. This is a safety mechanism designed to prevent ink from leaking inside your printer. Once this counter fills up, the printer is designed to lock up and stop functioning until the counter is reset and the pads are replaced.
You service Canon G7020 or imageRUNNER Advance Gen 5 units. You need Windows 11 compatibility. You have encountered "Memory Allocation Error" in older versions when reading large 64MB EEPROMs.
Triggers intensive printhead flushing cycles that are more powerful than standard driver utility cleanings. canon service tools v5103 new
The tool can read, write, and reset the printer’s EEPROM, which stores serial numbers, usage logs, and region settings. This helps recover printers with corrupted memory.
The tool is often flagged as a threat by security software because it modifies firmware settings. You may need to temporarily disable your antivirus or add an exception. The most common reason for seeking out this
Disclaimer: This article is for educational and informational purposes only. The author is not responsible for bricked devices, voided warranties, or legal consequences arising from the unauthorized use of proprietary Canon software. Always consult a Canon-authorized service center for official repairs.
: Can be used to reset ink absorber counters. Compatibility & Requirements Once this counter fills up, the printer is
Once your printer is verified to be in Service Mode, follow these steps to execute the reset: Step 1: Open the Utility
Based on technical documentation and user reports, the supported printer types are believed to include: