Until recently, progress could not be transferred between Android and iOS. However, cross-platform transfers are now possible through manual support. : You must contact the support team at support@grimsoulgame.com Requirement

Most official builds rely on . This is the safest method:

Easy. Copy the UserData folder from the old phone to the new phone using the restore method above. It works seamlessly, even across different Android brands (Samsung to Pixel, etc.).

: Do not try to link multiple game profiles to a single Google Play or Game Center account, as this often leads to data corruption or overwriting.

. Ensure the button changes to "Disconnect" or shows your account as active. Always make a note of your

: This is a one-time process handled by the support team.

If the cloud does not work, the game makers can help you. You will need to send them a message.

To ensure your progress is saved to the cloud rather than just your local device, you must link it to a platform-specific account. This is the only official way to restore data if you delete the game or switch devices.

Are you looking to transfer your save to a specific device right now, or did you encounter an error during a recent update?

If you haven't linked your account yet: