When the device vibrates or the SUNMI logo appears, release the button but continue holding the Volume Down button.

For businesses that have partnered directly with Sunmi, there is a straightforward and secure method to remove a forgotten screen lock without losing any data.

Wait 30 seconds, then tap in the bottom left corner.

To unlock the Sunmi V2 Pro, follow these steps:

Locate the specific Sunmi V2 Pro using its , found on a sticker under the paper roll compartment.

Accessing EDL mode on a Sunmi V2 Pro is more technical and requires opening the device. The process involves:

If your device is connected to Wi-Fi or mobile data, you can reset it remotely from a computer or another smartphone. Visit the Google Find My Device website. Log in with the Google account associated with your Sunmi V2 Pro

Unlocking the bootloader is the first step for developers who want to install custom software, such as TWRP (Team Win Recovery Project) or a custom ROM, on their Sunmi V2 Pro.

Press and hold the on the right side of the device.

Sunmi devices are enterprise-grade tools often managed by Mobile Device Management (MDM) software or locked via Sunmi Cloud. If your device prompts for a corporate login after a hard reset, use these verification steps: The Sunmi Partner Platform Unlock