Evaluate your team's biggest friction points—whether it's login troubles, slow response times, or lack of visibility—and use the list above to find the plugin that solves your problem.
Replaces the stock Redactor editor with TinyMCE or CKEditor for advanced text formatting and image pasting. Advanced Automation & AI
“Finally. Someone with a plan. Deleting ‘Rudolph’ now. Patching Sanitizer in 3… 2… 1…” osticket plugins list
Note: osTicket core is free. Many plugins are also free/open-source, but premium ones can cost between $15–$300 (one-time or annual).
He should panic. He should restore from a backup. He should call his boss. Someone with a plan
Dispatches real-time alerts to designated Slack channels whenever new tickets are created or updated.
Moves ticket attachments out of your MySQL database and stores them directly on your server hard drive, drastically speeding up database performance. Many plugins are also free/open-source, but premium ones
The plugins are organized into categories to help you find what you need most efficiently.
Managing separate credentials for a help desk creates administrative friction. Official authentication plugins allow seamless user management.
Allows creating and managing Trello cards directly from osTicket.