The Hardware Information Does Not Match With Your Dongle Please Contact Autodata [hot] -
Significant Windows updates can sometimes interfere with hardware drivers. Steps to Fix the Autodata Dongle Mismatch
If you recently replaced a component like a network card, temporary reinstalling the old component can verify if the hardware profile change caused the lockout. The Ultimate Solution: Modern Autodata Subscriptions
Install the new driver, restart the PC once more, and plug the dongle back in. 3. Clear Registry and License Conflicts The most common triggers for this mismatch include: 1
When you launch Autodata, it checks this combined footprint. If any component fails validation, the software locks you out. The most common triggers for this mismatch include: 1. Hardware Changes or Upgrades
Locate your original Autodata installation media, or navigate to the official Thales/SafeNet website to download the latest . To help find the right fix
This usually happens when the software's security protocols detect a change in your computer's hardware (like a new hard drive or motherboard) or when the virtual dongle (emulator) driver fails. 🛠️ Quick Fix Steps
Follow these steps in order to resolve the issue without needing to contact technical support immediately. 1. Reinstall or Update USB Drivers eliminate basic hardware failures.
The technical support team can generate a fresh license update file ( .v2c or activation key) that recalibrates the software to recognize your computer's updated hardware configuration without losing your saved workshop data. To help find the right fix, let me know: What of Autodata are you running?
If the device drivers for the physical USB dongle (such as Sentinel or HASP drivers) become corrupted, Windows cannot read the hardware information accurately.
Before modifying software settings, eliminate basic hardware failures.
If these steps do not resolve the issue, you should contact the Autodata Support Team directly to verify your license status or replace a faulty dongle. Dongle Error Codes - GRAFIS Software eGbR