To avoid facing Error 7502 in the future, implement these best practices:
Ensure that inbound and outbound traffic on the server and workstation allows these ports.
: The SPLM service on the host server is inactive or crashed. cadworx splm error 7502
If the license is expired, you must request a new license key ( .key file) from Hexagon/Intergraph support.
Based on community discussions and official documentation, here are the most common triggers: To avoid facing Error 7502 in the future,
: CADWorx was launched before SPLM was fully installed and set up.
If they do not match, you must request a license rehost from Hexagon using the new machine ID string. Preventive Measures for CADWorx Administrators CADWorx Hardware Lock Error 7502 | PDF -
Are you seeing any alongside 7502, such as 6007 or 7501? CADWorx Hardware Lock Error 7502 | PDF - Scribd
Navigate to the following path (depending on your system architecture): HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Intergraph\SPLM Or HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\SPLM